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Financial Results for FY 2019
■1.Summary of Financial Results for FY 2019
-Consolidated Financial Results for FY 2019
-Financial Performance of Domestic/Overseas Group Companies
-Assets
-Liabilities & Net Assets
-Cash Flow
-Sales by Segment
-Operating Profit by Segment
-[Reference] Change in the Number of Seats and Capacity Rate of BPO Sites
■2.Financial Results Forecast for FY 2020
-Summary of Financial Results Forecast for FY 2020
-FY 2020 Forecast by Segment: Sales
-FY 2020 Forecast by Segment: Operating Profit
-Progress with the Mid-Term Business Plan
-Capital Expenditures and Depreciation Costs
■3.ESG Activities
-New BPO Site: Akita BPO Yokote Campus
-Women’s Career Promotion Project (1)
-Women’s Career Promotion Project (2)
-Changes in Director and Auditor
■4.Dividend Plan
-Dividend Plan
■5.Nonfinancial Information
-Operation Status of BPO Facilities (as of the end of April 2019)
-Situation of On-Site (Field) Support Activities
-Progress with Major Projects
■6.About New Segments
-Information on New Segments (1)