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- 00:31:51.9 As for picking, we have actually introduced a system called Voice Pick. Workers perform picking based on the voice guidance they hear. This allows them to use both hands. The system is not so new in terms of the mechanical aspects.
Most companies use it in a way in which personnel are told the shelf position so that they can go there to perform picking. They are unaware of what goods are stored there.
We assign our own original four-digit codes to products and goods. These codes are printed on all labels. In primary picking, the total quantity required is retrieved from the shelf, while in secondary picking, it is sorted by store and by division.
This process is the poorest in terms of efficiency. When workers attempt to pick while looking at the picking list, they each cannot use both their hands. They must find the goods that match the list, go to where they are stored, and then fetch the specified quantities.
When Voice Pick is used, they are taken right to the goods, where they call out the four-digit code themselves. They are then instructed to pick a specified quantity of goods there. When picking 1,200 units, this improves productivity by cutting the time required by about 70 minutes. As far for secondary picking, it raises productivity by around 160%. We have finished verifying the effects of this system, and will be introducing it at all of our picking centers.
I hope this example helps to show you how we invest in software.
