2018_3q_ana_e 11/33 － Non-air Business

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00:09:53.2 ◎Next, is our Air Transportation Business. ◎The graph at the top shows transitions in operating revenues by business. As indicated in pink, for the International Passenger Business our target is approximately 870 billion yen in fiscal 2022. This represents a more than 80％ increase in revenues relative to our fiscal 2014 performance. We also will expand revenues for the Cargo and Mail Business shown in green and the LCC business shown in orange. ◎The graph at the bottome shows transitions in operating income and operating margin. ANA will aim for operating income of 189.0 billion yen in fiscal 2022. ◎In fiscal 2014, the LCC recorded an operating loss but we have steadily improved profitability over the past few years. In fiscal 2022, we are planning on operating income of approximately 20 billion yen. We will aim for increased revenues and income by taking advantage of the strengths of the low-cost structure and the unique service quality we provide as a Japanese LCC. ◎Please see page 14.

【ノート】

◎Next is regarding our Non-air Business. During this corporate strategy period, we will focus on taking advantage of our customer base. ◎Brand, knowhow, and technology. Our Group possesses various tangible and intangible assets that we have developed and accumulated over the years. For example, the ANA Mileage Club currently boasts over 31 million members. By utilizing big data, we can tap into latent demand and expand our Group business. ◎To promote this initiative, we established ANA X Inc. in October 2016 as a main entity that will further expand the “ANA Economic Sphere” by partnering with our various Group companies to utilize customer data and create new value. ◎We will fuse our cumulative data resources with new technology to rebuild our Non-air Business and expand revenue. ◎Please see page 12.

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2018_3q_ana_e

11/33 － Non-air Business